Make a claim
If your vehicle is damaged as a result of an accident, fire, theft or vandalism call our 24-hour helpline on 0870 608 1932.
We will talk you through your claim details and tell you what will happen next. It will be helpful if you can have the following information ready:
- Date of the accident
- Time of the accident
- Location of accident
- Names and addresses of parties involved and their vehicle registration number(s), if known
It will be helpful if you have your current certificate of insurance available when you phone.
Important
Do not admit that you are responsible, or make any offer, promise or payment without written permission from us. Follow the procedures below.
- Send us written details as soon as possible after any accident, injury, loss or damage.
- Send us, unanswered, any letter or other communication as soon as you receive it from anyone else involved.
- Immediately tell us about any prosecution, coroner's inquest or fatal accident inquiry involving any person covered by this insurance.
- Give us all the information and help we need.
