About us
Help
Forgotten your password / No quotes found?
If you are trying to retrieve a quote but cannot remember your password, or your quote can't be found please call us on 0800 032 9648.
Our advisers are available to help you between 8am and 8pm Monday to Friday and 9am to 5pm Saturday and Sunday.
Car insurance
If you need help throughout the quote process there are a number of help options available:
- You can use your mouse or your tab button to hover over a ? which will give you help for the specific field you are completing
- You can use the link to ask us to contact you. This is displayed on every page on the site
- You can call us on 0800 032 9648 between the hours of 8am and 8pm Monday to Friday and 9am to 5pm Saturday and Sunday.
Home insurance
If you need help throughout the quote process there are a number of help options available:
- You can use your mouse or your tab button to hover over a ? which will give you help for the specific field you are completing.
- You can use the link to ask us to contact you. This is displayed on every page on the site.
- You can call us on 0800 032 9648 between 8am and 6pm Monday to Friday and 9am to 1pm Saturday.
Motorbike insurance
For help with your motorbike insurance needs, please call 0800 032 9648. Lines open: Monday - Friday, 08:00 - 21:00, Saturday 09:00 - 17:30 and Sunday 10:00 - 17:00.
Travel insurance
For help with your travel insurance needs please call us on 0800 032 9648 between 8am and 6pm Monday to Friday and 9am to 1pm Saturday.
Pet insurance
For help with your pet insurance needs please call us on 0800 032 9648 between 8am and 6pm Monday to Friday and 9am to 1pm Saturday.
Frequently asked questions
Please select a link below from one of the product categories below for common questions about insurance.General questions
If I don't want to enter my credit card details over the internet will my quote still be valid?
You can call us on the number provided or ask us to call you in order to make your payment. We may charge you an arrangement fee which is not payable for online transactions.
How secure is your website?
Our site uses Secure Sockets Layer (SSL) Encryption to ensure that your personal and sensitive data -- credit card number, name, address, etc -- is transmitted securely, every time. In addition, we use internal security measures to further increase your data security.
When we ask for your credit card number or other personal information, we transfer that information from your computer to ours via SSL. SSL encrypts your data before it is transmitted. If someone "listens in" on the wire, they will only get encrypted information.
The best encryption available requires that your browser uses a 128-bit key or better. Use Verisign's free Browser Check to ensure you've got the latest, most secure Web browser.
