Contact us
You can contact customer services by email, telephone or in writing:
By email:
For Motor insurance email cs@insure.co.uk
For Home insurance email cshome@insure.co.uk
Please provide:
- Your name
- Your postcode
- The insurance to which your query relates
- Any reference number we have given to you (but not your password)
- Your preferred method of contact for a response (if this is by telephone you should include your contact number)
By telephone:
-
Car insurance
Please call customer services on 0844 879 3015 between the hours
- Mon to Fri - 9am to 5.30pm
- Sat – 9am to 4pm
- Sun – Closed
-
Van insurance
Please call customer services on 0844 879 3015 between the hours
- Mon to Fri - 9am to 5.30pm
- Sat – 9am to 4pm
- Sun – Closed
-
Home insurance
Please call customer services on 0844 879 3015 between the hours
- Mon to Fri - 9am to 5.30pm
- Sat – 9am to 4pm
- Sun – Closed
-
Motorbike insurance
Please call customer services on 0844 879 3015 between the hours
- Mon to Fri - 9am to 5.30pm
- Sat – 9am to 4pm
- Sun – Closed
-
Travel insurance
Please call customer services on 0800 915 1066 between the hours
- Mon to Fri -8am to 8pm
- Sat – 9am to 6pm
- Sun – 10am to 4pm
- Customers who purchased their travel policy before 1st August 2009
Your policy is administered by Equity Direct Broking Limited, if you have any queries on your existing policy, or claims, please contact 0800 876 6205. - Customers who purchased their travel policy after 1st August 2009
Your policy is administered by Columbus, if you have any queries on your existing policy, or claims, please contact 0800 915 1066.
By post:
Contact us at:-
Insure Motor and Home Insurance
Rosalind Franklin House
Fordham Road
Newmarket
CB8 7XN